Like our systems, our services are tailored to the needs of our clients. Clients who have limited IT resources may need us to take the lead in getting the project implemented. On other projects, our product specialists join the client's project team as subject matter experts and trainers. We can deliver services remotely or visit your site as you wish. Whatever help you need, our goal is to make sure you get the greatest Return on Investment from your ALDATA system.
Key Success Factors
- Our team knows how our systems fit into the fiber industries we serve - our senior project managers have a minimum 10 years' experience with our systems
- We make it our business to know your business and spend the time we need upfront to get the system design and project scope laid out clearly so we can limit surprises
- Our industry knowledge and experience mean we can advise you on best practices from around the world
- Our train-the-trainer approach builds your in-house capacity to manage your system as the project implementation progresses
- We test the system end-to-end before it's installed and lead your Super Users through another full system test with your data before GoLive